Aircall vs Allo
Short version: Aircall is the better fit for sales and support teams that want a CRM-native business phone system, while Allo is built for French and European outbound teams focused on cold calling. Allo is worth a close look for AI transcription and CRM sync included at a flat $32/user with no add-on fees.
Aircall
Cloud phone system wired into your CRM
$30/mo
From ~$30/seat/mo (3-seat minimum); annual billing
Allo
Cold-calling software with power dialer & AI
$18/mo
Starter $18/user (AI, 1 user); Business $32/user adds CRM sync; 7-day trial
At a glance
| Spec | Aircall | Allo |
|---|---|---|
| Starting price | $30/mo | $18/mo |
| Budget tier | Mid-range | Mid-range |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | Phone System & Dialers | Phone System & Dialers |
| Integrations | 100+ | 30+ |
| Founded | 2014 | 2022 |
Feature comparison
Aircall offers 9 of 11 tracked phone system & dialers features; Allo offers 8.
| Feature | Aircall | Allo |
|---|---|---|
| Power / auto dialer | ||
| Parallel dialing | ||
| Local presence numbers | ||
| Call recording | ||
| Voicemail drop | ||
| IVR & call routing | ||
| SMS / texting | ||
| CRM integration | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Aircall
Pros
- Fast setup and deep CRM/helpdesk integrations
- Automatic call logging and clean admin
- Power dialer, IVR, and SMS in one place
Cons
- 3-seat minimum and per-seat pricing add up
- Not built for high-volume parallel dialing
- Advanced analytics need higher tiers
Allo
Pros
- Power dialer with local presence numbers
- Built-in call recording and AI analysis
- GDPR-aligned French provider
Cons
- Younger product and smaller brand
- Per-seat pricing only on request
- Best for calling-led motions
Which should you choose?
Choose Aircall if…
- you want fast setup and deep CRM/helpdesk integrations
- you want automatic call logging and clean admin
- you want power dialer, IVR, and SMS in one place
Choose Allo if…
- you want power dialer with local presence numbers
- you want built-in call recording and AI analysis
- you want GDPR-aligned French provider
The verdict
Both are solid phone system & dialers tools. Allo stands out for AI transcription and CRM sync included at a flat $32/user with no add-on fees, but the best choice comes down to fit: Aircall for sales and support teams that want a CRM-native business phone system, and Allo for French and European outbound teams focused on cold calling.
Browse all tools →Frequently asked questions
Is Aircall or Allo cheaper?
Allo is the more affordable option ($18/mo versus $30/mo). The lower sticker price isn't always the better value, though, weigh the tier your team will actually land on and any add-ons.
Which is better, Aircall or Allo?
Neither is strictly better, they're built for different priorities. Aircall is the stronger pick for sales and support teams that want a CRM-native business phone system, while Allo suits French and European outbound teams focused on cold calling. Allo also stands out for AI transcription and CRM sync included at a flat $32/user with no add-on fees.
What's the main difference between Aircall and Allo?
Aircall is beginner-friendly and mid-range, while Allo is beginner-friendly and mid-range. On tracked phone system & dialers features, Aircall covers 9 and Allo covers 8.