Aircall vs Kixie
Short version: Aircall is the better fit for sales and support teams that want a CRM-native business phone system, while Kixie is built for SMB outbound teams that want a fast dialer wired to their CRM.
Aircall
Cloud phone system wired into your CRM
$30/mo
From ~$30/seat/mo (3-seat minimum); annual billing
Kixie
Sales dialer + SMS with CRM auto-logging
$35/mo
From ~$35/seat/mo; power dialer and SMS automation
At a glance
| Spec | Aircall | Kixie |
|---|---|---|
| Starting price | $30/mo | $35/mo |
| Budget tier | Mid-range | Mid-range |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | Phone System & Dialers | Phone System & Dialers |
| Integrations | 100+ | 30+ |
| Founded | 2014 | 2013 |
Feature comparison
Aircall offers 9 of 11 tracked phone system & dialers features; Kixie offers 8.
| Feature | Aircall | Kixie |
|---|---|---|
| Power / auto dialer | ||
| Parallel dialing | ||
| Local presence numbers | ||
| Call recording | ||
| Voicemail drop | ||
| IVR & call routing | ||
| SMS / texting | ||
| CRM integration | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Aircall
Pros
- Fast setup and deep CRM/helpdesk integrations
- Automatic call logging and clean admin
- Power dialer, IVR, and SMS in one place
Cons
- 3-seat minimum and per-seat pricing add up
- Not built for high-volume parallel dialing
- Advanced analytics need higher tiers
Kixie
Pros
- Power dialer with local presence
- Automatic CRM call/SMS logging
- Quick to set up and adopt
Cons
- Per-seat pricing adds up
- Best value within HubSpot/Pipedrive
- Not a parallel dialer
Which should you choose?
Choose Aircall if…
- you want fast setup and deep CRM/helpdesk integrations
- you want automatic call logging and clean admin
- you want power dialer, IVR, and SMS in one place
Choose Kixie if…
- you want power dialer with local presence
- you want automatic CRM call/SMS logging
- you want quick to set up and adopt
The verdict
Both are solid phone system & dialers tools. The best choice comes down to fit: Aircall for sales and support teams that want a CRM-native business phone system, and Kixie for SMB outbound teams that want a fast dialer wired to their CRM.
Browse all tools →Frequently asked questions
Is Aircall or Kixie cheaper?
Aircall is the more affordable option ($30/mo versus $35/mo). The lower sticker price isn't always the better value, though, weigh the tier your team will actually land on and any add-ons.
Which is better, Aircall or Kixie?
Neither is strictly better, they're built for different priorities. Aircall is the stronger pick for sales and support teams that want a CRM-native business phone system, while Kixie suits SMB outbound teams that want a fast dialer wired to their CRM.
What's the main difference between Aircall and Kixie?
Aircall is beginner-friendly and mid-range, while Kixie is beginner-friendly and mid-range. On tracked phone system & dialers features, Aircall covers 9 and Kixie covers 8.