Claap vs Outreach
Short version: Claap is the better fit for European sales teams that want call recording, AI notes, and async video in one, while Outreach is built for large outbound orgs that want sequencing, deals, and forecasting unified.
Claap
AI call recording, notes & async video
Free plan
Free plan; paid from ~€24/seat/mo, multilingual
Outreach
Enterprise sales execution & sequencing
Custom pricing
Custom annual pricing, typically ~$100+/seat/mo at scale
At a glance
| Spec | Claap | Outreach |
|---|---|---|
| Starting price | Free plan | Custom pricing |
| Budget tier | Budget-friendly | Premium |
| Complexity | Beginner-friendly | Advanced |
| Primary category | Conversation Intelligence | Sales Engagement |
| Integrations | 25+ | 100+ |
| Founded | 2021 | 2014 |
Feature comparison
Claap offers 9 of 11 tracked conversation intelligence features; Outreach offers 2.
| Feature | Claap | Outreach |
|---|---|---|
| Call & meeting recording | ||
| Transcription | ||
| AI summaries & notes | ||
| Talk-time & topic analytics | ||
| Deal & pipeline intelligence | ||
| Coaching & scorecards | ||
| Auto CRM sync | ||
| Multi-language support | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Claap
Pros
- AI call recording, transcription, and summaries
- CRM auto-fill and follow-up generation
- Async video for sharing deal context
Cons
- Lighter deal intelligence than Gong
- Younger product
- Best as a notetaker plus collaboration
Outreach
Pros
- Best-in-class sequencing and admin controls at scale
- Bundled conversation intelligence and deal management
- Mature reporting and rep-productivity analytics
Cons
- Enterprise pricing and annual contracts
- Heavier setup and admin burden
- Overkill for small teams
Which should you choose?
Choose Claap if…
- you want AI call recording, transcription, and summaries
- you want CRM auto-fill and follow-up generation
- you want async video for sharing deal context
Choose Outreach if…
- you want best-in-class sequencing and admin controls at scale
- you want bundled conversation intelligence and deal management
- you want mature reporting and rep-productivity analytics
The verdict
Both are solid conversation intelligence tools. The best choice comes down to fit: Claap for European sales teams that want call recording, AI notes, and async video in one, and Outreach for large outbound orgs that want sequencing, deals, and forecasting unified.
Browse all tools →Frequently asked questions
Is Claap or Outreach cheaper?
Claap is the more affordable option (Free plan versus Custom pricing). The lower sticker price isn't always the better value, though, weigh the tier your team will actually land on and any add-ons.
Which is better, Claap or Outreach?
Neither is strictly better, they're built for different priorities. Claap is the stronger pick for European sales teams that want call recording, AI notes, and async video in one, while Outreach suits large outbound orgs that want sequencing, deals, and forecasting unified.
What's the main difference between Claap and Outreach?
Claap is beginner-friendly and budget-friendly, while Outreach is advanced and premium. On tracked conversation intelligence features, Claap covers 9 and Outreach covers 2.