Close vs Nooks
Short version: Close is the better fit for SMB inside-sales teams that want calling and email inside the CRM, while Nooks is built for modern SDR teams that want parallel dialing plus a virtual sales floor.
Close
CRM with calling & email built for closers
$9/mo
From ~$9/seat/mo annual (Solo); built-in calling, SMS, email
Nooks
AI parallel dialer & virtual sales floor
Custom pricing
Custom pricing, per-seat annual; parallel dialing + AI
At a glance
| Spec | Close | Nooks |
|---|---|---|
| Starting price | $9/mo | Custom pricing |
| Budget tier | Budget-friendly | Premium |
| Complexity | Beginner-friendly | Intermediate |
| Primary category | CRM | Phone System & Dialers |
| Integrations | 100+ | 25+ |
| Founded | 2013 | 2021 |
Feature comparison
Close offers 2 of 11 tracked phone system & dialers features; Nooks offers 8.
| Feature | Close | Nooks |
|---|---|---|
| Power / auto dialer | ||
| Parallel dialing | ||
| Local presence numbers | ||
| Call recording | ||
| Voicemail drop | ||
| IVR & call routing | ||
| SMS / texting | ||
| CRM integration | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Close
Pros
- Built-in dialer, SMS, and email sequences
- Fast, activity-focused workflow
- Great for high-volume inside sales
Cons
- Less suited to complex enterprise process
- Fewer third-party integrations than Salesforce
- Reporting is solid but not deep
Nooks
Pros
- Parallel dialing for more live conversations
- Virtual sales floor for live collaboration
- Built-in call analytics and coaching
Cons
- Custom annual pricing
- ROI depends on call volume
- Younger product
Which should you choose?
Choose Close if…
- you want built-in dialer, SMS, and email sequences
- you want fast, activity-focused workflow
- you want great for high-volume inside sales
Choose Nooks if…
- you want parallel dialing for more live conversations
- you want virtual sales floor for live collaboration
- you want built-in call analytics and coaching
The verdict
Both are solid phone system & dialers tools. The best choice comes down to fit: Close for SMB inside-sales teams that want calling and email inside the CRM, and Nooks for modern SDR teams that want parallel dialing plus a virtual sales floor.
Browse all tools →Frequently asked questions
Is Close or Nooks cheaper?
Close is the more affordable option ($9/mo versus Custom pricing). The lower sticker price isn't always the better value, though, weigh the tier your team will actually land on and any add-ons.
Which is better, Close or Nooks?
Neither is strictly better, they're built for different priorities. Close is the stronger pick for SMB inside-sales teams that want calling and email inside the CRM, while Nooks suits modern SDR teams that want parallel dialing plus a virtual sales floor.
What's the main difference between Close and Nooks?
Close is beginner-friendly and budget-friendly, while Nooks is intermediate and premium. On tracked phone system & dialers features, Close covers 2 and Nooks covers 8.