Close vs PhoneBurner
A side-by-side comparison of features, pricing, and value to help you choose.
Close
CRM with calling & email built for closers
$19/mo
From ~$19/seat/mo; built-in calling, SMS, and email
PhoneBurner
Power dialer with no awkward pause
$165/mo
From ~$165/seat/mo; power dialing with delay-free connect
At a glance
| Spec | Close | PhoneBurner |
|---|---|---|
| Starting price | $19/mo | $165/mo |
| Budget tier | Budget-friendly | Premium |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | CRM | Phone System & Dialers |
| Integrations | 100+ | 20+ |
| Founded | 2013 | 2008 |
Feature comparison
Close offers 2 of 11 tracked phone system & dialers features; PhoneBurner offers 8.
| Feature | Close | PhoneBurner |
|---|---|---|
| Power / auto dialer | ||
| Parallel dialing | ||
| Local presence numbers | ||
| Call recording | ||
| Voicemail drop | ||
| IVR & call routing | ||
| SMS / texting | ||
| CRM integration | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Close
Pros
- Built-in dialer, SMS, and email sequences
- Fast, activity-focused workflow
- Great for high-volume inside sales
Cons
- Less suited to complex enterprise process
- Fewer third-party integrations than Salesforce
- Reporting is solid but not deep
PhoneBurner
Pros
- Delay-free connect (no answer pause)
- Voicemail drop and email follow-up
- Simple, reliable power dialing
Cons
- Higher per-seat price
- Power dialer only (no parallel)
- Fewer modern AI features
The verdict
The right pick depends on your priorities. Choose Close if you value smb inside-sales teams that want calling and email inside the crm. Choose PhoneBurner if you need outbound and inside-sales teams focused on power dialing.
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