Close vs Pipedrive
A side-by-side comparison of features, pricing, and value to help you choose.
Close
CRM with calling & email built for closers
$19/mo
From ~$19/seat/mo; built-in calling, SMS, and email
Pipedrive
Simple, visual pipeline CRM for SMBs
$14/mo
From ~$14/seat/mo; most teams on Advanced/Professional
At a glance
| Spec | Close | Pipedrive |
|---|---|---|
| Starting price | $19/mo | $14/mo |
| Budget tier | Budget-friendly | Budget-friendly |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | CRM | CRM |
| Integrations | 100+ | 400+ |
| Founded | 2013 | 2010 |
Feature comparison
Close offers 10 of 11 tracked crm features; Pipedrive offers 10.
| Feature | Close | Pipedrive |
|---|---|---|
| Visual pipeline management | ||
| Contact & company records | ||
| Email sync & tracking | ||
| Workflow automation | ||
| Reporting & dashboards | ||
| Built-in dialer | ||
| Sales forecasting | ||
| Mobile app | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Close
Pros
- Built-in dialer, SMS, and email sequences
- Fast, activity-focused workflow
- Great for high-volume inside sales
Cons
- Less suited to complex enterprise process
- Fewer third-party integrations than Salesforce
- Reporting is solid but not deep
Pipedrive
Pros
- Cleanest visual pipeline, reps adopt it instantly
- Affordable and quick to set up
- Solid automation and reminders for the price
Cons
- Lighter on marketing and support features
- Reporting less powerful than HubSpot/Salesforce
- Add-ons raise the real cost
The verdict
The right pick depends on your priorities. Choose Close if you value smb inside-sales teams that want calling and email inside the crm. Choose Pipedrive if you need small and mid-size sales teams that want a fast, no-fuss pipeline crm.
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