Fireflies.ai vs Gong
A side-by-side comparison of features, pricing, and ratings to help you choose.
Fireflies.ai
AI notetaker for every meeting
Free plan
Free plan; paid from ~$10/seat/mo, AI features on higher tiers
Higher rated
4.7 (6,200)
Gong
Revenue intelligence from every call
Custom pricing
Custom annual pricing: platform fee + ~per-seat; enterprise-leaning
At a glance
| Spec | Fireflies.ai | Gong |
|---|---|---|
| Editorial rating | 4.5 / 5 | 4.7 / 5 |
| Starting price | Free plan | Custom pricing |
| Budget tier | Budget-friendly | Premium |
| Complexity | Beginner-friendly | Intermediate |
| Primary category | Conversation Intelligence | Conversation Intelligence |
| Integrations | 60+ | 100+ |
| Founded | 2016 | 2015 |
Feature comparison
Fireflies.ai offers 9 of 11 tracked conversation intelligence features; Gong offers 10.
| Feature | Fireflies.ai | Gong |
|---|---|---|
| Call & meeting recording | ||
| Transcription | ||
| AI summaries & notes | ||
| Talk-time & topic analytics | ||
| Deal & pipeline intelligence | ||
| Coaching & scorecards | ||
| Auto CRM sync | ||
| Multi-language support | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Fireflies.ai
Pros
- Generous free tier and very low paid pricing
- Accurate transcripts, summaries, and search
- Works across Zoom, Meet, Teams, and dialers
Cons
- Lighter deal/pipeline intelligence than Gong
- Coaching and analytics are basic
- AI credit limits on lower tiers
Gong
Pros
- Best-in-class call analytics and deal-risk signals
- Powerful coaching, scorecards, and trackers
- Strong forecasting and pipeline intelligence
Cons
- Premium pricing with platform fees and annual contracts
- More than small teams need
- Setup and adoption take real change management
The verdict
Gong edges ahead on our editorial score, but the right pick depends on your priorities. Choose Fireflies.ai if you value teams that want cheap, reliable ai notes and transcripts across meetings. Choose Gong if you need revenue teams that want deal risk and coaching insight at scale.
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