Freshsales vs Folk
A side-by-side comparison of features, pricing, and value to help you choose.
Freshsales
Freshworks' sales CRM with built-in AI
$9/mo
Free plan; paid from ~$9/seat/mo, AI on higher tiers
Folk
Lightweight, relationship-first CRM
$20/mo
From ~$20/seat/mo; contact-centric, LinkedIn-friendly
At a glance
| Spec | Freshsales | Folk |
|---|---|---|
| Starting price | $9/mo | $20/mo |
| Budget tier | Budget-friendly | Budget-friendly |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | CRM | CRM |
| Integrations | 100+ | 30+ |
| Founded | 2017 | 2019 |
Feature comparison
Freshsales offers 10 of 11 tracked crm features; Folk offers 6.
| Feature | Freshsales | Folk |
|---|---|---|
| Visual pipeline management | ||
| Contact & company records | ||
| Email sync & tracking | ||
| Workflow automation | ||
| Reporting & dashboards | ||
| Built-in dialer | ||
| Sales forecasting | ||
| Mobile app | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Freshsales
Pros
- Clean UI with built-in phone and email
- Freddy AI lead scoring and insights
- Generous free plan
Cons
- AI value depends on data volume
- Deeper customization needs higher tiers
- Smaller ecosystem than Salesforce
Folk
Pros
- Beautiful, easy contact-centric interface
- Strong LinkedIn capture extension
- AI enrichment and message drafting
Cons
- Lighter on pipeline/forecasting depth
- Less suited to large sales orgs
- Younger product
The verdict
The right pick depends on your priorities. Choose Freshsales if you value smbs that want an easy, affordable crm with built-in ai and phone. Choose Folk if you need agencies, founders, and networkers who want a simple relationship crm.
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