Freshsales vs HubSpot Sales Hub
A side-by-side comparison of features, pricing, and value to help you choose.
Freshsales
Freshworks' sales CRM with built-in AI
$9/mo
Free plan; paid from ~$9/seat/mo, AI on higher tiers
HubSpot Sales Hub
Easy all-in-one CRM with built-in sequences
Free plan
Free CRM; paid Sales Hub from ~$20/seat/mo, scaling steeply
At a glance
| Spec | Freshsales | HubSpot |
|---|---|---|
| Starting price | $9/mo | Free plan |
| Budget tier | Budget-friendly | Mid-range |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | CRM | CRM |
| Integrations | 100+ | 1500+ |
| Founded | 2017 | 2006 |
Feature comparison
Freshsales offers 10 of 11 tracked crm features; HubSpot offers 11.
| Feature | Freshsales | HubSpot |
|---|---|---|
| Visual pipeline management | ||
| Contact & company records | ||
| Email sync & tracking | ||
| Workflow automation | ||
| Reporting & dashboards | ||
| Built-in dialer | ||
| Sales forecasting | ||
| Mobile app | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Freshsales
Pros
- Clean UI with built-in phone and email
- Freddy AI lead scoring and insights
- Generous free plan
Cons
- AI value depends on data volume
- Deeper customization needs higher tiers
- Smaller ecosystem than Salesforce
HubSpot Sales Hub
Pros
- Free CRM tier and exceptionally easy onboarding
- Sequences, dialer, and meeting links built in
- Huge app marketplace and clean reporting
Cons
- Costs escalate quickly with seats and tiers
- Advanced automation gated to higher plans
- Less customizable than Salesforce at the top end
The verdict
The right pick depends on your priorities. Choose Freshsales if you value smbs that want an easy, affordable crm with built-in ai and phone. Choose HubSpot if you need startups and mid-market teams that want one easy crm + engagement suite.
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