Freshsales vs Teamleader
Short version: Freshsales is the better fit for SMBs that want an easy, affordable CRM with built-in AI and phone, while Teamleader is built for European SMBs and agencies that want CRM plus quoting and projects.
Freshsales
Freshworks' sales CRM with built-in AI
$9/mo
Free plan; paid from ~$9/seat/mo, AI on higher tiers
Teamleader
CRM, projects & invoicing for SMBs
$38/mo
From ~€38/user/mo annual; CRM + quotes + project + invoicing
At a glance
| Spec | Freshsales | Teamleader |
|---|---|---|
| Starting price | $9/mo | $38/mo |
| Budget tier | Budget-friendly | Mid-range |
| Complexity | Beginner-friendly | Intermediate |
| Primary category | CRM | CRM |
| Integrations | 100+ | 200+ |
| Founded | 2017 | 2012 |
Feature comparison
Freshsales offers 10 of 11 tracked crm features; Teamleader offers 7.
| Feature | Freshsales | Teamleader |
|---|---|---|
| Visual pipeline management | ||
| Contact & company records | ||
| Email sync & tracking | ||
| Workflow automation | ||
| Reporting & dashboards | ||
| Built-in dialer | ||
| Sales forecasting | ||
| Mobile app | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Freshsales
Pros
- Clean UI with built-in phone and email
- Freddy AI lead scoring and insights
- Generous free plan
Cons
- AI value depends on data volume
- Deeper customization needs higher tiers
- Smaller ecosystem than Salesforce
Teamleader
Pros
- CRM, quotes, projects, and invoicing together
- Strong fit for Benelux/EU SMBs
- Good for service businesses
Cons
- Less focused as a pure sales CRM
- Mostly European relevance
- Customization is limited
Which should you choose?
Choose Freshsales if…
- you want clean UI with built-in phone and email
- you want freddy AI lead scoring and insights
- you want generous free plan
Choose Teamleader if…
- you want CRM, quotes, projects, and invoicing together
- you want strong fit for Benelux/EU SMBs
- you want good for service businesses
The verdict
Both are solid crm tools. The best choice comes down to fit: Freshsales for SMBs that want an easy, affordable CRM with built-in AI and phone, and Teamleader for European SMBs and agencies that want CRM plus quoting and projects.
Browse all tools →Frequently asked questions
Is Freshsales or Teamleader cheaper?
Freshsales is the more affordable option ($9/mo versus $38/mo). The lower sticker price isn't always the better value, though, weigh the tier your team will actually land on and any add-ons.
Which is better, Freshsales or Teamleader?
Neither is strictly better, they're built for different priorities. Freshsales is the stronger pick for SMBs that want an easy, affordable CRM with built-in AI and phone, while Teamleader suits European SMBs and agencies that want CRM plus quoting and projects.
What's the main difference between Freshsales and Teamleader?
Freshsales is beginner-friendly and budget-friendly, while Teamleader is intermediate and mid-range. On tracked crm features, Freshsales covers 10 and Teamleader covers 7.