Gong vs Fireflies.ai
A side-by-side comparison of features, pricing, and ratings to help you choose.
Higher rated
4.7 (6,200)
Gong
Revenue intelligence from every call
Custom pricing
Custom annual pricing: platform fee + ~per-seat; enterprise-leaning
Fireflies.ai
AI notetaker for every meeting
Free plan
Free plan; paid from ~$10/seat/mo, AI features on higher tiers
At a glance
| Spec | Gong | Fireflies.ai |
|---|---|---|
| Editorial rating | 4.7 / 5 | 4.5 / 5 |
| Starting price | Custom pricing | Free plan |
| Budget tier | Premium | Budget-friendly |
| Complexity | Intermediate | Beginner-friendly |
| Primary category | Conversation Intelligence | Conversation Intelligence |
| Integrations | 100+ | 60+ |
| Founded | 2015 | 2016 |
Feature comparison
Gong offers 10 of 11 tracked conversation intelligence features; Fireflies.ai offers 9.
| Feature | Gong | Fireflies.ai |
|---|---|---|
| Call & meeting recording | ||
| Transcription | ||
| AI summaries & notes | ||
| Talk-time & topic analytics | ||
| Deal & pipeline intelligence | ||
| Coaching & scorecards | ||
| Auto CRM sync | ||
| Multi-language support | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Gong
Pros
- Best-in-class call analytics and deal-risk signals
- Powerful coaching, scorecards, and trackers
- Strong forecasting and pipeline intelligence
Cons
- Premium pricing with platform fees and annual contracts
- More than small teams need
- Setup and adoption take real change management
Fireflies.ai
Pros
- Generous free tier and very low paid pricing
- Accurate transcripts, summaries, and search
- Works across Zoom, Meet, Teams, and dialers
Cons
- Lighter deal/pipeline intelligence than Gong
- Coaching and analytics are basic
- AI credit limits on lower tiers
The verdict
Gong edges ahead on our editorial score, but the right pick depends on your priorities. Choose Gong if you value revenue teams that want deal risk and coaching insight at scale. Choose Fireflies.ai if you need teams that want cheap, reliable ai notes and transcripts across meetings.
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