HubSpot Sales Hub vs Close
Short version: HubSpot Sales Hub is the better fit for startups and mid-market teams that want one easy CRM + engagement suite, while Close is built for SMB inside-sales teams that want calling and email inside the CRM.
HubSpot Sales Hub
Easy all-in-one CRM with built-in sequences
Free plan
Free CRM; paid Sales Hub from ~$15/seat/mo annual, scaling steeply
Close
CRM with calling & email built for closers
$9/mo
From ~$9/seat/mo annual (Solo); built-in calling, SMS, email
At a glance
| Spec | HubSpot | Close |
|---|---|---|
| Starting price | Free plan | $9/mo |
| Budget tier | Mid-range | Budget-friendly |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | CRM | CRM |
| Integrations | 1500+ | 100+ |
| Founded | 2006 | 2013 |
Feature comparison
HubSpot offers 11 of 11 tracked crm features; Close offers 10.
| Feature | HubSpot | Close |
|---|---|---|
| Visual pipeline management | ||
| Contact & company records | ||
| Email sync & tracking | ||
| Workflow automation | ||
| Reporting & dashboards | ||
| Built-in dialer | ||
| Sales forecasting | ||
| Mobile app | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
HubSpot Sales Hub
Pros
- Free CRM tier and exceptionally easy onboarding
- Sequences, dialer, and meeting links built in
- Huge app marketplace and clean reporting
Cons
- Costs escalate quickly with seats and tiers
- Advanced automation gated to higher plans
- Less customizable than Salesforce at the top end
Close
Pros
- Built-in dialer, SMS, and email sequences
- Fast, activity-focused workflow
- Great for high-volume inside sales
Cons
- Less suited to complex enterprise process
- Fewer third-party integrations than Salesforce
- Reporting is solid but not deep
Which should you choose?
Choose HubSpot if…
- you want free CRM tier and exceptionally easy onboarding
- you want sequences, dialer, and meeting links built in
- you want huge app marketplace and clean reporting
Choose Close if…
- you want built-in dialer, SMS, and email sequences
- you want fast, activity-focused workflow
- you want great for high-volume inside sales
The verdict
Both are solid crm tools. The best choice comes down to fit: HubSpot for startups and mid-market teams that want one easy CRM + engagement suite, and Close for SMB inside-sales teams that want calling and email inside the CRM.
Browse all tools →Frequently asked questions
Is HubSpot Sales Hub or Close cheaper?
HubSpot Sales Hub is the more affordable option (Free plan versus $9/mo). The lower sticker price isn't always the better value, though, weigh the tier your team will actually land on and any add-ons.
Which is better, HubSpot Sales Hub or Close?
Neither is strictly better, they're built for different priorities. HubSpot Sales Hub is the stronger pick for startups and mid-market teams that want one easy CRM + engagement suite, while Close suits SMB inside-sales teams that want calling and email inside the CRM.
What's the main difference between HubSpot Sales Hub and Close?
HubSpot Sales Hub is beginner-friendly and mid-range, while Close is beginner-friendly and budget-friendly. On tracked crm features, HubSpot covers 11 and Close covers 10.