PhoneBurner vs Close
A side-by-side comparison of features, pricing, and value to help you choose.
PhoneBurner
Power dialer with no awkward pause
$165/mo
From ~$165/seat/mo; power dialing with delay-free connect
Close
CRM with calling & email built for closers
$19/mo
From ~$19/seat/mo; built-in calling, SMS, and email
At a glance
| Spec | PhoneBurner | Close |
|---|---|---|
| Starting price | $165/mo | $19/mo |
| Budget tier | Premium | Budget-friendly |
| Complexity | Beginner-friendly | Beginner-friendly |
| Primary category | Phone System & Dialers | CRM |
| Integrations | 20+ | 100+ |
| Founded | 2008 | 2013 |
Feature comparison
PhoneBurner offers 8 of 11 tracked phone system & dialers features; Close offers 2.
| Feature | PhoneBurner | Close |
|---|---|---|
| Power / auto dialer | ||
| Parallel dialing | ||
| Local presence numbers | ||
| Call recording | ||
| Voicemail drop | ||
| IVR & call routing | ||
| SMS / texting | ||
| CRM integration | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
PhoneBurner
Pros
- Delay-free connect (no answer pause)
- Voicemail drop and email follow-up
- Simple, reliable power dialing
Cons
- Higher per-seat price
- Power dialer only (no parallel)
- Fewer modern AI features
Close
Pros
- Built-in dialer, SMS, and email sequences
- Fast, activity-focused workflow
- Great for high-volume inside sales
Cons
- Less suited to complex enterprise process
- Fewer third-party integrations than Salesforce
- Reporting is solid but not deep
The verdict
The right pick depends on your priorities. Choose PhoneBurner if you value outbound and inside-sales teams focused on power dialing. Choose Close if you need smb inside-sales teams that want calling and email inside the crm.
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