Teamleader vs Freshsales
Short version: Teamleader is the better fit for European SMBs and agencies that want CRM plus quoting and projects, while Freshsales is built for SMBs that want an easy, affordable CRM with built-in AI and phone.
Teamleader
CRM, projects & invoicing for SMBs
$38/mo
From ~€38/user/mo annual; CRM + quotes + project + invoicing
Freshsales
Freshworks' sales CRM with built-in AI
$9/mo
Free plan; paid from ~$9/seat/mo, AI on higher tiers
At a glance
| Spec | Teamleader | Freshsales |
|---|---|---|
| Starting price | $38/mo | $9/mo |
| Budget tier | Mid-range | Budget-friendly |
| Complexity | Intermediate | Beginner-friendly |
| Primary category | CRM | CRM |
| Integrations | 200+ | 100+ |
| Founded | 2012 | 2017 |
Feature comparison
Teamleader offers 7 of 11 tracked crm features; Freshsales offers 10.
| Feature | Teamleader | Freshsales |
|---|---|---|
| Visual pipeline management | ||
| Contact & company records | ||
| Email sync & tracking | ||
| Workflow automation | ||
| Reporting & dashboards | ||
| Built-in dialer | ||
| Sales forecasting | ||
| Mobile app | ||
| Free plan | ||
| API & webhooks | ||
| Priority / 24-7 support |
Teamleader
Pros
- CRM, quotes, projects, and invoicing together
- Strong fit for Benelux/EU SMBs
- Good for service businesses
Cons
- Less focused as a pure sales CRM
- Mostly European relevance
- Customization is limited
Freshsales
Pros
- Clean UI with built-in phone and email
- Freddy AI lead scoring and insights
- Generous free plan
Cons
- AI value depends on data volume
- Deeper customization needs higher tiers
- Smaller ecosystem than Salesforce
Which should you choose?
Choose Teamleader if…
- you want CRM, quotes, projects, and invoicing together
- you want strong fit for Benelux/EU SMBs
- you want good for service businesses
Choose Freshsales if…
- you want clean UI with built-in phone and email
- you want freddy AI lead scoring and insights
- you want generous free plan
The verdict
Both are solid crm tools. The best choice comes down to fit: Teamleader for European SMBs and agencies that want CRM plus quoting and projects, and Freshsales for SMBs that want an easy, affordable CRM with built-in AI and phone.
Browse all tools →Frequently asked questions
Is Teamleader or Freshsales cheaper?
Freshsales is the more affordable option ($9/mo versus $38/mo). The lower sticker price isn't always the better value, though, weigh the tier your team will actually land on and any add-ons.
Which is better, Teamleader or Freshsales?
Neither is strictly better, they're built for different priorities. Teamleader is the stronger pick for European SMBs and agencies that want CRM plus quoting and projects, while Freshsales suits SMBs that want an easy, affordable CRM with built-in AI and phone.
What's the main difference between Teamleader and Freshsales?
Teamleader is intermediate and mid-range, while Freshsales is beginner-friendly and budget-friendly. On tracked crm features, Teamleader covers 7 and Freshsales covers 10.